Drivers being sent letters telling them how to remove points from their licence

Motoring agency the DVLA has issued a warning to drivers on some of the biggest cons being used by scammers to trick the public into handing over their money.

It comes as new figures show a 20% increase in driver related scams, with 1,538 reports made to the agency in the last three months of 2019.

The report shows scammers targeting unsuspecting customers with links to services that don't exist and messages of tax refunds, all of which are fake.

The reports also show driver and vehicle documents available for sale on the internet via fraudulent websites.

In other cases, it said websites and messages are offering drivers information on how to remove penalty points from driving licences – which the DVLA says does not exist.

It is now advising anyone with concerns about any calls, texts, emails or suspicious activity online, to always report these to the police via Action Fraud immediately.

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DVLA chief information security officer David Pope said: "We've released examples of real life scams to help motorists understand when a scam is at work. These websites and messages are designed to trick people into believing they can access services that simply don’t exist such as removing penalty points from driving licences.

"All our tax refunds are generated automatically after a motorist has told us they have sold, scrapped or transferred their vehicle to someone else so we don’t ask for anyone to get in touch with us to claim their refund.

"We want to protect the public and if something seems too good to be true, then it almost certainly is. The only trusted source of DVLA information is GOV.UK.

"It is also important to remember never to share images on social media that contain personal information, such as your driving licence and vehicle documents.

A spokesperson for Action Fraud said: "This can be a stressful time of year, sorting out finances for the year ahead. Fraudsters are aware of this and are using different ways to trick people.

"Taking a couple of minutes to familiarise yourself with a few simple online safety tips can be significant in protecting yourself from becoming a victim of online fraud.

"You should always be cautious when sharing personal information online and avoid being scammed by only using GOV.UK for government services online, such as the DVLA.

"If you believe you have been a victim of fraud, please report it to us."

Fraud or cyber crime can be reported to Action Fraud by calling 0300 123 2040 (Monday to Friday, 8am to 8pm), or by using their online reporting tool, which is available 24/7.

In the last quarter of 2019 there were 1,538 complaints to DVLA regarding suspected web, email, text or social media scams.

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