Slack says some users facing performance glitches on app

FILE PHOTO: The Slack Technologies Inc. logo is seen on a display on the floor of the New York Stock Exchange (NYSE) during the company’s IPO in New York, U.S. June 20, 2019. REUTERS/Brendan McDermid

(Reuters) – Slack Technologies Inc said on Monday some of it users were facing faulty performance on its workplace messaging platform, which is widely used by employees working remotely during the COVID-19 pandemic.

“Some users may be unable to connect to Slack, while others are seeing general performance issues,” Slack said in a tweet here, adding that it was investigating the problem.

Earlier in the day, outage tracking website Downdetector.com recorded downdetector.com/status/slack more than 1,700 incidents of people reporting issues with Slack.

The app, which competes with Microsoft’s Teams, has more than 130,000 paid customers on its platform, as of September.

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